Relevance verified: 2026-05-11
Introduction
This Privacy Policy explains how Rolling Slots Casino (“we,” “us,” or “our”), operated through the official website at https://rolling-slotscasino-canada.com/, collects, uses, stores, discloses, and safeguards the personal information of users located in Canada. By accessing our website, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy in its entirety.
Rolling Slots Casino is committed to handling your personal data responsibly and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as any applicable provincial privacy legislation, including but not limited to Alberta’s Personal Information Protection Act (PIPA). Our casino operates under licence number OGL/2024/589/0556, and we take our regulatory and legal obligations seriously at every stage of data processing.
If you have questions about anything outlined below, you may reach our team by emailing [email protected], calling +1 416 555 0123, or writing to us at 8882 170 St NW, Edmonton, AB T5T 4J2, Canada.
Definitions
Throughout this document, the term “personal information” refers to any data about an identifiable individual, as defined under PIPEDA. This includes, but is not limited to, your name, email address, home address, phone number, date of birth, government-issued identification details, payment information, and online activity data associated with your account. “Processing” refers to any operation performed on personal data, whether by automated means or otherwise, including collection, recording, storage, modification, retrieval, disclosure, or deletion.
Personal Information We Collect
When you interact with Rolling Slots Casino, we may collect the following categories of personal information:
Account Registration Data. When you sign up, we collect your full legal name, date of birth, email address, phone number, residential address, and a username and password of your choosing. We require date-of-birth verification to confirm that all players are at least 18 years of age.
Identity Verification Documents. To comply with anti-money laundering (AML) regulations and Know Your Customer (KYC) requirements, we may request copies of government-issued photo identification (such as a passport or driver’s licence), proof of address (such as a utility bill or bank statement), and in some cases, a selfie or photo for identity matching purposes.
Financial and Transactional Data. We collect details related to deposits and withdrawals, including credit or debit card numbers (Visa, Mastercard), digital wallet information (Apple Pay, Google Pay), cryptocurrency wallet addresses (Bitcoin, Ethereum, USDT), transaction amounts, dates, and currency used.
Gameplay and Activity Data. This includes records of games played, bet amounts, winnings, losses, bonus usage, session duration, game preferences, and any interactions with our customer support team.
Technical and Device Data. When you access our website, we automatically collect your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URLs, and pages visited on our site.
Communication Records. If you contact us via email, live chat, or telephone, we retain records of those communications for quality assurance and dispute resolution.
Cookie and Tracking Data. We collect information through cookies and similar technologies, as described in our Cookie Policy.
How We Use Your Personal Information
Rolling Slots Casino processes your personal information for the following purposes:
Service Delivery and Account Management. We use your data to create and maintain your account, process deposits and withdrawals, facilitate gameplay, and deliver the services you have requested.
Legal and Regulatory Compliance. We process personal information to meet our obligations under Canadian federal and provincial laws, including PIPEDA, anti-money laundering legislation (Proceeds of Crime (Money Laundering) and Terrorist Financing Act), and the terms of our gaming licence. This includes verifying your identity, confirming your age, monitoring transactions for suspicious activity, and filing required reports with regulatory authorities.
Responsible Gambling. We use account and gameplay data to identify patterns that may suggest problematic gambling behaviour. This allows us to offer self-exclusion tools, deposit limits, and other responsible gambling features as outlined on our Responsible Gambling page.
Security and Fraud Prevention. Your information helps us detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to our platform and users.
Customer Support. We use your data to respond to your questions, resolve disputes, and improve the quality of our support services.
Marketing and Promotional Communications. With your explicit consent, we may send you promotional offers, bonus information, newsletters, and updates about new games or features. You may withdraw this consent at any time by following the unsubscribe instructions included in each communication or by contacting us directly.
Analytics and Service Improvement. We analyze aggregated and anonymized usage data to improve our website performance, optimize game offerings, and enhance the overall user experience.
Legal Bases for Processing
Under PIPEDA and applicable provincial legislation, we rely on the following legal grounds for collecting and processing your personal data:
Your informed consent, obtained at the time of registration or when you provide your information for a specific purpose. Consent may be express (for example, ticking a checkbox) or implied (for example, by continuing to use our services after being informed of our practices).
Contractual necessity, where processing is required to deliver the services you have requested under our Terms & Conditions.
Legal obligations, where we are required by law to process certain data for AML, KYC, tax reporting, or gaming regulatory purposes.
Legitimate interests, where processing is necessary for fraud prevention, platform security, or the improvement of our services, provided these interests do not override your fundamental privacy rights.
Disclosure of Personal Information
Rolling Slots Casino does not sell your personal information to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual protections:
Payment Processors and Financial Institutions. To process your deposits and withdrawals, we share relevant financial data with banks, card networks, digital wallet providers, and cryptocurrency payment processors.
Identity Verification Providers. We work with third-party KYC and AML verification services to confirm your identity and comply with regulatory requirements.
Gaming Software Providers. Our game providers, including Play’n Go, Evolution, Playtech Live, Spribe, PG Soft, BGAMING, Evoplay, Ezugi, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, and others, may receive limited technical data necessary to deliver gameplay functionality.
Regulatory and Law Enforcement Authorities. We may disclose information when required to do so by law, court order, or regulatory demand, or where we believe disclosure is necessary to protect the rights, property, or safety of Rolling Slots Casino, our users, or the public.
Professional Advisors. Our legal counsel, auditors, and compliance consultants may access personal data in connection with the services they provide to us.
Affiliated Companies. We may share information within our corporate group for operational, administrative, or compliance purposes, always subject to the protections outlined in this Privacy Policy.
International Data Transfers
Some of the third parties described above may be located outside of Canada. When your personal information is transferred to a jurisdiction outside of Canada, we take steps to ensure that appropriate safeguards are in place, including contractual data protection clauses and verified security standards, so that your data receives a level of protection comparable to that provided under Canadian privacy law.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. The specific retention periods depend on the nature of the data and the purpose of processing:
Account and identity verification data is retained for the duration of your active account and for a minimum of five years after account closure, in accordance with AML record-keeping requirements.
Financial transaction records are kept for at least five years following the transaction date, as required under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
Gameplay records are retained for the lifetime of your account and for a period of at least five years after closure for auditing and regulatory purposes.
Communication records are kept for a minimum of two years from the date of correspondence.
Technical and cookie data is retained for a period of up to 24 months, unless a longer retention period is required for security investigations.
Once the applicable retention period has expired, your data is securely deleted or anonymized so that it can no longer be associated with you.
Data Security
Rolling Slots Casino employs a combination of organizational and technical measures designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:
Encryption of sensitive data in transit (using TLS/SSL protocols) and at rest. Access controls that restrict personal data access to authorized personnel who require it for their specific job functions. Regular security audits, vulnerability assessments, and penetration testing conducted by qualified professionals. Firewalls, intrusion detection systems, and continuous monitoring of our network infrastructure. Staff training on data protection practices and internal confidentiality policies.
While we take every reasonable precaution, no method of electronic storage or internet transmission is completely secure. We encourage you to take your own steps to protect your account, including choosing a strong password and enabling any available security features.
Your Privacy Rights
Under PIPEDA and applicable provincial legislation, you have the following rights in relation to your personal information:
Right of Access. You have the right to request a copy of the personal information we hold about you, along with details about how it is being used and to whom it has been disclosed.
Right to Correction. If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.
Right to Withdraw Consent. You may withdraw your consent for the processing of your personal data at any time, subject to legal or contractual restrictions. Please be aware that withdrawing consent may affect our ability to provide certain services to you.
Right to Challenge Compliance. You have the right to challenge our compliance with PIPEDA by filing a complaint with our Privacy Officer. If you are not satisfied with our response, you may escalate your complaint to the Office of the Privacy Commissioner of Canada.
Right to Deletion. Where we are not required by law to retain certain data, you may request that we delete your personal information. Such requests will be handled in accordance with applicable regulatory requirements.
To exercise any of these rights, please contact us at [email protected] or write to 8882 170 St NW, Edmonton, AB T5T 4J2, Canada. We will respond to all verifiable requests within 30 calendar days.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website, remember your preferences, analyze traffic patterns, and deliver relevant content. For a detailed explanation of the types of cookies we use, their purposes, and how to manage your cookie settings, please refer to our Cookie Policy.
Children’s Privacy
Rolling Slots Casino is intended exclusively for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have inadvertently gathered data from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has provided us with personal data, please contact us without delay at [email protected].
Responsible Gambling and Privacy
As part of our commitment to player welfare, we may use your personal information and gameplay data to monitor for signs of problem gambling and to apply responsible gambling measures, such as deposit limits, session time reminders, and self-exclusion options. These activities are carried out in your interest and in compliance with regulatory requirements. For more details, visit our Responsible Gambling page.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms that are not operated by Rolling Slots Casino. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit through links on our platform.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory environment. When we make material changes, we will notify registered users by email or by posting a prominent notice on our website. Your continued use of our services following such notification constitutes your acceptance of the revised policy.
Complaints and Contact Information
If you have concerns about how Rolling Slots Casino handles your personal information, or if you wish to exercise any of your rights under this Privacy Policy, please contact us using the details below:
Rolling Slots Casino 8882 170 St NW, Edmonton, AB T5T 4J2, Canada Email: [email protected] Phone: +1 416 555 0123
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca. Residents of Alberta may also contact the Office of the Information and Privacy Commissioner of Alberta at https://www.oipc.ab.ca.